Support
Real humans, usually within one business day.
Where’s my order?
Orders are placed on Amazon or Temu, so tracking, address changes and cancellations are handled from your account on that marketplace. We don’t hold order data on this site.
Warranty claims
Every NovaGear device carries a 2-year warranty. Send us the order number and a short clip — we ship a replacement first.
Talk to us
support@novagear.example · Mon–Fri, 09:00–18:00 PT. This is a demo store — nothing here is a real mailbox.